
Project:
The Civic Innovation Playbook
Organization:
CivicoLabs
Challenge:
Innovation in typical city governments is often hampered by bureaucracy -- particularly around procurement. For innovation culture to become innate in cities, there needs to be a new approach, where start-ups and innovators can partner with local governments for true civic transformation to improve the lives of inhabitants.
Role:
Co-Founder / Head of Design Strategy and Thinking / Editor and Co-Writer
Responsibilities and Methods/Tools:
Design thinking and strategy
Innovation strategy
Partnership strategy
Prototyping
UX design
Workshops
My Impact:
Published a 30-page playbook showcasing CivicoLab’s proprietary five-step Innovation Method to creating prototype cities focused on seven grand civic challenges: the futures of the built environment, civic engagement, data, health & wellness, mobility, public safety, and work.
Presented proprietary design methodology at the United Nations AI for Good Summit with 2,000 global start-up and government leaders in attendance
Also digitally distributed to 2,000 attendees the companion workbook The AI for Cities Guide for the AI for Good Summit Cities track
Created workshops to educate government officials serving 10,000+ constituents on design research principles and tools




